Refund and Returns Policy

Effective Date: July 8, 2026

At Baartact, Inc., customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return in accordance with the policy outlined below.

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30-Day Return Policy

We offer a 30-day return policy. You may request a return within 30 days from the date your order is delivered.

To be eligible for a return, the item must:

* Be unused and in its original condition.
* Include all original packaging, accessories, manuals, and components.
* Not be damaged due to misuse, improper handling, or normal wear and tear.
* Be accompanied by proof of purchase or your order number.

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Non-Returnable Items

For hygiene, safety, or legal reasons, certain products may not be eligible for return, including:

* Personalized or custom-made items
* Gift cards
* Clearance or final sale items
* Products damaged due to customer misuse
* Items marked as non-returnable on the product page

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Damaged or Incorrect Items

Please inspect your order upon delivery.

If your item arrives damaged, defective, or you receive the wrong product, please contact us within 48 hours of delivery. Include your order number and clear photos of the item and packaging so we can review your request and provide a suitable resolution.

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Refund Process

Once your returned item has been received and inspected, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method.

Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider or financial institution.

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Return Shipping

If the return is due to a defective, damaged, or incorrect item, Baartact, Inc. will provide an appropriate solution, which may include a replacement, refund, or return instructions.

For returns due to personal preference (such as ordering the wrong size, color, or changing your mind), the customer may be responsible for return shipping costs unless otherwise stated.

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Order Cancellation

Orders may be canceled before they are processed for shipment.

Once an order has been shipped, it can no longer be canceled and will be subject to our standard return procedure.

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Exchanges

If you wish to exchange an item, please contact our customer support team. Exchanges are subject to product availability.

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If you have any questions regarding returns or refunds, please contact us.

Baartact, Inc.

Email: info@baartact.com

Phone: +1 505-532-4896

Address:
27633 Commerce Center Dr
Temecula, CA 92590
United States

Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (EST)